Frequently asked questions
What is the return policy?
All sales are final. If something isn’t quite right with your order, don’t worry, we’re here to help! Please contact our customer care team at hello@antorihome.com within 7 days of delivery, so we can assist you.
Are purchases final sale?
All orders are final. Thank you so much for supporting our small business.
When will I get my order?
ANTŌRI placemats are made to order. While we keep limited inventory on hand, some pieces are created especially for you once an order is placed. Please allow 14–21 days for production, shipping, and delivery! Your table art is worth the wait.
Where are your products manufactured?
Our products are proudly printed in the USA.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How can I track my order?
You'll receive a tracking number via email once your order ships.
Do you ship internationally?
Right now, we ship within the United States only but we hope to expand soon!
When will my order be shipped?
We work quickly to ship your order as soon as possible. Once your order ships, you’ll receive a confirmation email with all the details. Delivery times may vary depending on your location.
How many placemats come in a set?
Each set comes with 10 (ten) sheets of 12x18 inches placemats for your enjoyment. Our coloring sets for children come with 6 (six) placemats.
Are the placemats really disposable?
Yes! Our placemats are made for easy, joyful entertaining, so you can savor the moment without overthinking the mess.
Do you offer wholesale or bulk orders?
Yes, please contact us at hello@antorihome.com for inquiries and more information.